I love rugged PCs

I love rugged machinery and so does everyone else. When a new machine comes in, everyone wants to see it, touch it, comment on in, and speculate how much abuse it can take. And this is where it gets interesting, the degree of abuse.

Rugged machines are, by design, conceived and built to take a beating and survive. But the only way to know for sure if they indeed CAN take a beating is to administer one. And whether or not we should do that is a sensitive issue. A lot of this equipment is not inexpensive. So do we take a $4,000 computer, drop it, twist it, spill coffee on it, try to see if the screen is really scratch-proof and whether it's really water-proof? And then send back, at best, a severely banged-up machine, and at worst, one that is destroyed?

That puts us in an interesting situation. We really think that rugged equipment should be just as rugged as manufacturers say it is, and sometimes we have doubts. We also see some stuff we are not very fond of. For example, glossy metallic surfaces that can and will get scratched in an instance simply should not be on a rugged machine, no matter how cool they look. But even there, do we just mention that in a review, or see just how badly it scratches (or not), document that, and then send it back?

Most rugged machines come with ruggedness specs. MIL-STD results are listed and perhaps compliance with other testing procedures as they may vary from country to country. That can include inhouse testing and third-party independent tests in labs. Now I have seen many of those torture chambers -- the ones of Panasonic, Psion Teklogix, GD-Itronix and Intermec, to name a few. I've seen machines being baked, shaken, rattled, dropped, scratched, exposed to extreme humidity, vibration, pressure, materials fatigue testing and more. The tests are real, and they certainly reveal weak points that are then addressed.